Legal
Privacy Policy
1. Who we are
Coven Creative, trading as The Coven, is the data controller for any personal information collected through this website. If you have any questions about this Privacy Policy or how your information is handled, please contact hello@thecoven.ie.
2. Information we collect
If you contact us by email, we will hold the personal information you choose to share with us, such as your name, email address, company name and anything you include in your message. We may also collect limited technical information, such as your IP address and browser type, processed by our hosting provider in server logs to deliver the website securely. We do not use cookies, local storage or analytics to collect this information.
3. How we use information
We use your information to respond to enquiries, arrange introductory calls, provide our services, communicate with you where appropriate and comply with our legal obligations. Personal information is processed only where we have a lawful basis to do so under applicable data protection legislation.
4. Processors and integrations
We work with trusted third-party providers who help us operate our website and business. These include website hosting and email services. We do not use analytics providers, advertising tags, scheduling software, contact forms or third-party embeds on this website. These providers process personal information only on our behalf and under appropriate safeguards where required.
5. Retention
We retain personal information only for as long as necessary to respond to enquiries, provide our services, comply with legal obligations or resolve disputes. Information that is no longer required is securely deleted.
6. Your rights
You have the right to access, correct or delete your personal information, request that processing be restricted, object to certain processing activities, withdraw consent where applicable and lodge a complaint with the Irish Data Protection Commission.
7. Contact and complaints
For any privacy-related questions, please contact hello@thecoven.ie.
If you believe your personal information has not been handled in accordance with applicable data protection law, you may lodge a complaint with the Data Protection Commission (Ireland).
8. Updates
This Privacy Policy may be updated from time to time to reflect changes to our services or legal obligations. The current version was last updated on 5 August 2026.
